As a home inspector, it seems like we’re wired differently than other people. We can’t help it, we were born that way. For as far back as we can remember, we’ve always been inquisitive. We’ve always asked questions. We’ve always wanted to be given a reason why. And if you’re anything like me, your mother probably told you “Because, I …
The Dreaded Question
I am a Professional Home Inspector, which is a pretty cool job, as I get to help people for a living. I obviously do my best to make sure that my clients’ needs are met. This usually involves answering questions about the house they’re considering purchasing, as well as the occasional question about the home-buying process. While inspectors typically answer the …
Right Place, Wrong Customers
Customers. They’re the lifeblood of any successful business. Without them, we’re just standing around, thinking about how great our business ideas are. Without them, we’re soon on the way to the unemployment line. No business can survive without cash flow, and that means customers. Unfortunately, customers can also be the worst part of our business, often causing untold grief and pain. I’m …
All the World’s a Stage!
I hope that this post finds everyone happy and healthy. I would like to open today with a well-known saying: “All the world’s a stage.” Depending on how old you are (and your musical interests), you may believe that this saying originated in a song by the rock band Rush. It’s actually a phrase that begins a monologue from William Shakespeare’s play …
The Other Side of Fear
Fear. The word itself strikes (ahem) fear in our hearts. Fear is often defined as an important psychological response to a physical or emotional danger. For our ancestors, fear was incredibly important. It’s what kept them safe and allowed them to survive. They would be afraid of an erupting volcano, and head to safety. Hungry predators would strike fear in …
The Razor’s Edge
If you’re a fan of the television show “The Big Bang Theory”, then it’s quite likely that you’ve heard Dr. Sheldon Cooper utter the phrase “Ockham’s razor” before. If you’re like most people, that phrase simply joins the rest of the scientific jargon that theoretical physicist Sheldon spouts on the show. Most of it goes right over our heads, but …
A Face in the Crowd
Since I operate a school that trains students to become home inspectors, I often get the chance to talk with people who are considering making a career change. Most of them are excited for the opportunities that the inspection industry provides, but as with any life-changing decision, they’re often filled with apprehension. They typically come armed with a long list …
(What) Was I Thinking?
We’ve already gotten through (what we thought was) the hard part: we’ve made the leap into the home inspection business. Whether we’re in a state that has certain requirements for licensing, or we’ve simply struck out on our own and learned what we think we need to know, we are sure we’re past the really rough part. We’re firmly in …
What Did We Expect?
We all go into business with certain expectations. We imagine that we’ll make a lot of money. We expect to work with the best people in our industry. We anticipate that we’ll have scores of frenzied clients, posting to social media, raving about how great we are. And we’re certain that the number of problems that we’ll encounter will be …
Simple and Hard
We all have a job to do, and with that comes the requirement that we assign a value to what it is we do. How much is what we do worth to us, and how much is it worth to those we serve? Is there a price that we can assign to our services that our clients would be willing …