Are You a Slacker?

The English language is considered by many cultures as one of the most difficult for an outsider to learn, as words and phrases often have many different meanings. The topic of today’s post, the word “slack”, is one of those words that can have a few different meanings. Most of us immediately imagine something negative when we hear the word …

Figuring Out a Client’s Potential Problem Score

As small business owners, we all have a love/hate relationship with our clients. Obviously, we love when clients are paying money for our services, which (ultimately) pays for everything that we enjoy in life: food, shelter, transportation, vacations, and that new 85” 4K ultra-high-def TV. But we hate it when some of those same clients turn into vile-spewing demons, bent …