Everything I Learned

There’s nothing like a relaxing vacation to get you back in the mood for returning to the daily grind. Unfortunately, my recent vacation was anything but relaxing, as my family talked me into traveling to the theme parks in Orlando Florida. After spending a “relaxing” week waiting in lines and paying exorbitant prices for mediocre food, I was more than …

Right Place, Wrong Time (Customers)

Customers. They’re the lifeblood of any successful business. Without them, we’re just standing around, thinking about how great our business ideas are. Without them, we’re soon on the way to the unemployment line. No business can survive without cash flow, and that means customers. Unfortunately, customers can also be the worst part of our business, often causing untold grief and pain. I’m …

Expecting the Expected. How to set yourself up to avoid disappointing your clients

                         Everyone wants to be successful in every aspect of their lives: friendships, love life and business.  Unfortunately, we are notorious for not doing all the little things that can help us to achieve that much sought-after success. Arguably the most important, and often the most overlooked, aspect of success is setting proper expectations with the other people in …