No matter who you are, no matter where you live, no matter how successful your business is, there’s one thing that we all have in common: we all feel a bit of stress when it comes time to tip at a restaurant. Tipping is such an arbitrary thing; it often ends up being a nerve-wracking experience. Why does it have …
Can We Live With Constant Change?
The warrior and the artist live by the same code of necessity, which dictates that the battle must be fought anew every day. Steven Pressfield Unless you’re brand new at this small business thing (and if you are, good luck to you), we’ve all made it through the dreaded start-up phase. We’ve soldiered on, taken our lumps, run the gauntlet, …
Seeing Through the Disguise
Often, when starting out in a new small business, we run into problems. One of our biggest problems happens to be figuring out what type of clientele we want to deal with in our business. There are always two different type of potential clients available to sell our services to: professionals and amateurs. Unfortunately, because we’re just starting out in …
Is There a Shortcut to Success?
Practice makes perfect. We’ve all heard that old axiom. As a child, we probably heard it enough from our parents to make us sick. But, like most old sayings, it was grounded in truth. Think back to your childhood, to any skill that your parents forced you to learn. Would you have ever achieved any level of proficiency without the …
Diffusing Adversity
Adversity. It’s not a word that we often use in our everyday conversations. And yet, adversity, and how we deal with it, often plays an over-sized role in determining the level of success that we attain in our business (and personal) lives. Adversity can be defined as a state of adverse conditions, where someone or something is actively opposing or …
Becoming a Business Ninja. How to do it and what the hell it even means!
We will start today with a slight distortion of a quote from author Nick Hornby’s 2005 Novel A Long Way Down: ‘A business is hard to build yourself, piece by piece, with no instruction book and no clue as to where all the important bits are supposed to go.’ Hornby’s original line was about the difficulty of rebuilding yourself, but …
Experience. It’s as Easy as 1-2-3.
Experience. It’s one of the most important words a small business owner will ever hear. Without it, it’s harder to market your business. Given a choice between two service providers, most people would prefer to hire the person with the most experience. If they won’t hire me because I don’t have experience, how the hell am I supposed to get experience …
Empathy vs. Sympathy. How Compassion Helps Everyone Involved
I hope that today’s post finds everyone in good spirits. I would like to touch on a topic that on the surface may not seem to have a lot to do with the home inspection business. Its importance will (hopefully) become clear by the end of the post. We often hear the words empathy and sympathy, and most people are …
Never Stop Getting Better. How To Keep Your Place at the Top.
The market for used eclipse sunglasses It doesn’t matter how many you have. It doesn’t matter how much you paid for them. It doesn’t matter how long the line was yesterday… The market is gone. It’s a sunk cost. Falling in love with what you have and reminding yourself of what it cost you is no help at all. The …
Stick To Your Guns. How to Better Your Business by Not Giving Away the Farm
If you have been in business for any length of time, you have certainly had customers try to get you to discount your price. Haggling over price is something that is customary and expected in many cultures cross the world. However, it is typically not a widespread practice in the U.S.; except when it comes to the products offered by …
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