What Did We Expect?

We all go into business with certain expectations. We imagine that we’ll make a lot of money. We expect to work with the best people in our industry. We anticipate that we’ll have scores of frenzied clients, posting to social media, raving about how great we are. And we’re certain that the number of problems that we’ll encounter will be …

Step Out on That Ledge

All of us suffer from the same malady: we’re human. As humans, we’re extremely comfortable with our routines. We’re reassured by the fact that we know what happens next; that we have a good idea of how things are going to work. We like it when things go according to plan; we’re happy when our lives play out exactly like …