Step Out on That Ledge

All of us suffer from the same malady: we’re human. As humans, we’re extremely comfortable with our routines. We’re reassured by the fact that we know what happens next; that we have a good idea of how things are going to work. We like it when things go according to plan; we’re happy when our lives play out exactly like …

Jumping Off a Cliff

Unless you have completely given up all hope, which unfortunately happens to some of us, we are all driven to succeed in our lives and in our businesses. And that drive for success pushes us to make improvements in our processes. We usually make those improvements in small, incremental steps. We study the data, looking to see what has served …