It can be said that what we do for a living can be described in two different ways: what our job is and the work that we do. While those two words can, and often are, used interchangeably, that doesn’t mean they represent the exact same thing. Being a home inspector may be our job, we identify deficiencies and potential …
Can You Tell Me a Story?
We know a lot of stuff. If you stop to think about it, no matter what industry we’re in, we all went through a lot of training to get where we are today. It may have been in a classroom, behind a computer screen, face to face with a trainer, or some combination of all three. But, odds are we’ve …
Empathy vs. Sympathy. How Compassion Helps Everyone Involved
I hope that today’s post finds everyone in good spirits. I would like to touch on a topic that on the surface may not seem to have a lot to do with the home inspection business. Its importance will (hopefully) become clear by the end of the post. We often hear the words empathy and sympathy, and most people are …
I Feel for You. Being human in your business.
Running behind today? Feeling like you will never get on top of that to-do list? Always playing catch up? I know exactly how you feel. I wish there were a few more hours in each day, or maybe even another day added to the week. These opening sentences are an example of putting empathy to work for you in your …