Experience. It’s one of the most important words a small business owner will ever hear. Without it, it’s harder to market your business. Given a choice between two service providers, most people would prefer to hire the person with the most experience. If they won’t hire me because I don’t have experience, how the hell am I supposed to get experience …
Empathy vs. Sympathy. How Compassion Helps Everyone Involved
I hope that today’s post finds everyone in good spirits. I would like to touch on a topic that on the surface may not seem to have a lot to do with the home inspection business. Its importance will (hopefully) become clear by the end of the post. We often hear the words empathy and sympathy, and most people are …
Never Stop Getting Better. How To Keep Your Place at the Top.
The market for used eclipse sunglassesIt doesn’t matter how many you have.It doesn’t matter how much you paid for them.It doesn’t matter how long the line was yesterday…The market is gone. It’s a sunk cost. Falling in love with what you have and reminding yourself of what it cost you is no help at all.The same goes for the value …
Stick To Your Guns; Don’t Give Away the Farm
If you have been in business for any length of time, you have certainly had customers try to get you to discount your price. Haggling over price is something that is customary and expected in many cultures cross the world. However, it is typically not a widespread practice in the U.S.; except when it comes to the products offered by …
Hurt Yourself. The Pain of Becoming Experienced
As business people, we are always subjected to scrutiny and investigation by our potential clients. And the question that we get asked most often in our business has to do with how much experience we have doing our job. People that we do business with are always interested in knowing how long we have been practicing our craft. When someone …
Listen for Lessons Learned
A quick search on the internet will reveal an untold number of quotations about lessons in life. If we think back to our childhood, most of us would recall many conversations (lectures as I recall it) with parents, teachers and relatives. They often extolled the benefits of the lessons that we learned from something that we had done, which, invariably, was …
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