As business people, we are subject to scrutiny by our potential clients. They’re often probing and prodding, looking for insight into whether we’re an inspector they can rely on. Much of the time, the first thing they look for is experience. When did you start doing your job? Clients want to know how long we’ve been practicing our craft. When …
The Other Side of Fear
Fear. The word itself strikes (ahem) fear in our hearts. Fear is often defined as an important psychological response to a physical or emotional danger. For our ancestors, fear was incredibly important. It’s what kept them safe and allowed them to survive. They would be afraid of an erupting volcano, and head to safety. Hungry predators would strike fear in …
Gut Instincts: Following Where It Leads You
I have recently been consumed with the world of podcasting. For the uninitiated, podcasts are digital recordings, often in a series, typically available for free on the internet. They can be listened to on your computer or on your smart phone. There are many different topics available to listen to, and many of them provide excellent quality content, all for …
Learning From the Pain
Everyone that has been in business for a while can tell you, sometimes customers are the worst part of your job! We recently had one of these clients, and it really tested me emotionally. Fortunately, I was able to do what we should all do when we have a difficult client: grit our teeth going through the ordeal, but keep …