Do something today to make your offering better. It may not work. It may fall on deaf ears. It may really end up stinking. But at least you tried. Then get up and try again tomorrow. Keep trying, over and over again, until eventually you hit on something good. It’s not that we’re short on ideas to make what we …

When something happens, it’s human nature to either jump all over it as quickly as possible or to ignore it and pretend it never happened. And in our businesses, either one of these “normal” responses is going to get us into trouble. Never ignore a problem, as the odds are that it’s going to get bigger and bigger until it …

If everyone knows what’s going to happen before it happens, we’re more likely to be happy with the outcome. If our customers know exactly what it is they’re getting… If we know precisely what’s expected of us… If there’s no confusion about the fee that’s going to be charged… If everyone involved in the process is certain about the specifics: …

All too often, we get mad at other people for things that are entirely our fault. No one likes to accept responsibility; it’s hard, it’s embarrassing, and it means that we’ve failed to meet our goals. It’s much easier to try to blame it on someone else. Like when we accidently drop an expensive steak on the floor and the …

Business owners will do anything for attention. Attention, we’re told, builds brands. The more eyes we can get on our business, the more business we’ll have. Look at me, will you! But there’s a fine line that we’ve got to be aware of; a threshold that we don’t want to cross. We don’t want to be seen as selling out …

Do we have any idea how much time we waste each day? Looking at social media. Browsing the web. Checking our emails. Flipping the channels. Scanning our messages. Watching another cat video… Hours and hours each day. Depending on which study we look at, we waste about 2-3 hours every day doing things that don’t help our bottom line. Figuring …

Too much information. It’s all around us. We can never catch up. Too much to see on social media. Too many series to ever watch. Too much email, too many messages, and countless voicemails in our inbox. It’s all just too much. So, what can we do? We can only do what we can do. Figure out exactly what must …

Things go wrong all the time. If we could make a career out of problems, we’d all be millionaires! When faced with our seemingly never-ending predicaments, we’ve got an important choice to make. Do we simply jump into action, responding to the problem and putting out the fire, or do we try something different? We can take the path of …

We’ve all got things that we know we should be doing. Our “to-do list” is overflowing with items screaming out for fulfillment. We know they’re there. We know exactly what we should be doing. We’re inundated with reasons why they should get done. And yet, somehow, we still haven’t done them, even though we’re making things worse by putting them …

People are always clamoring for more. More rules so that everyone knows what they’re supposed to be doing. More training so that those people will follow the rules. More oversight, so we can enforce these rules. More, more, more. The question then becomes, does more really work? Does pushing more, dictating more, mandating more, compelling more actually do anything? Will …