It’s one of the most common complaints that I hear from real estate agents about home inspectors is “they always scare the hell out of my clients.” As an industry, we all get a bad reputation for the actions of just a few bad apples. Maybe if we’d all just stop and think for a moment before we opened our …
Turning Them Around. Making Sure Your Clients Sing Your Praises
One of the most difficult things about running a business is dealing with clients. An often-heard complaint is that “this would be a great job if it wasn’t for all of these damn clients!” And yes, I know that our customers are the whole reason that we are in business, but (sometimes) dealing with them can cause a business owner …
Am I Wasting My Time? How to Conserve Your Most Valuable Resource
I would like to start off today’s post with a quote from Will Rogers, American cowboy, performer and humorist, who said “Don’t let yesterday use up too much of today.” In other words, don’t waste your valuable time by dwelling unnecessarily on the past. We have all been guilty of wasting time. When we are young, we believe that we …