A Dream Job…

To many people, being able to do home inspections seems like a dream job (at least, that’s what I keep telling myself..) The reality of working as an inspector is that we’re faced with an almost impossible task. We’re not like an HVAC technician, that’s simply looking at the AC to see what needs to be repaired. We’re not like …

Right Place, Wrong Customers

Customers. They’re the lifeblood of any successful business. Without them, we’re just standing around, thinking about how great our business ideas are. Without them, we’re soon on the way to the unemployment line. No business can survive without cash flow, and that means customers. Unfortunately, customers can also be the worst part of our business, often causing untold grief and pain. I’m …

Guaranteed Success

At a recent continuing education class, I was speaking with some other home inspectors, and one of them asked the group what was the one trait that made them successful. Most of the group gave predictable answers, touting their experience or explaining how thankful they were for their good fortune. I didn’t provide an answer at that moment, as I couldn’t …

Hurt Yourself. The Pain of Becoming Experienced.

As business people, we are subject to scrutiny by our potential clients. They’re often probing and prodding, looking for insight into whether we’re an inspector they can rely on. Much of the time, the first thing they look for is experience. When did you start doing your job? Clients want to know how long we’ve been practicing our craft.  When …

The Best Plan

As I often talk about the role that ethics plays in running a successful home inspection business, as expected, I tend to get pushback from some inspectors. One thing that’s often said is that it’s very easy for me to say that I place ethics and relationships over money, because I’ve been an inspector for so long that I don’t …