No matter who you are, no matter where you live, no matter how successful your business is, there’s one thing that we all have in common: we all feel a bit of stress when it comes time to tip at a restaurant. Tipping is such an arbitrary thing; it often ends up being a nerve-wracking experience. Why does it have …
It’s Up to You to Let Them Know It’s Important
I’m not sure if it’s real or imagined on my part, but it seems like almost every time I engage in a conversation on a home inspection forum or discussion board, the topic inevitably turns to pricing. What we charge for what we do seems to always be a topic that’s top of everybody’s mind; it’s always on the radar. …
3 Simple Principles to Growing Your Business
Running your own business ranks up there as one of the most challenging things most people will ever do in their lifetime. It’s unfortunate, but the majority of those small businesses will end in failure. In the U.S., only about 25% of small business startups make it past their two-year anniversary. While the odds are stacked against new business owners, …
6 Common Mistakes of New Business Owners
Starting a new small business is often the most difficult thing most people will do in their lifetime. Short of a major tragedy in your life, nothing else will cause you the pain and suffering of creating a new business from scratch. While a handful are successful, the majority of new businesses fail; some dying out like embers in the …
You are the product. Why we are all salespeople
It’s quite odd, if you think about it: we are all unique, with various backgrounds, different upbringings and divergent beliefs. But one thing we all have in common is that (almost) everyone hates dealing with salespeople. Looking to get a new vehicle: accosted by a car salesperson. Shopping for insurance: endless phone calls from insurance brokers. Need a new refrigerator: …
The Complete Product (Part 2)
Note: This post is the second of a two-part article. Click here to read part one. A complete product. What do we mean when we say that our business has a complete product? This means that our product is not only profitable enough to sustain (and grow) our business, but it also helps our business and our customers in many ways. …
Stick To Your Guns; Don’t Give Away the Farm
If you have been in business for any length of time, you have certainly had customers try to get you to discount your price. Haggling over price is something that is customary and expected in many cultures cross the world. However, it is typically not a widespread practice in the U.S.; except when it comes to the products offered by …
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