Increasing Our Chances

Companies that are service providers are often dealing with more than one customer. Yes, there’s one main client, the one that’s actually paying for our services, but there’s often an intermediary involved who’s responsible for bringing us that paying customer.

If we don’t make the process seamless and painless for that intermediary, then the likelihood of future referrals dramatically decreases.

When we work hard to make things foolproof for everyone involved, we markedly increase the odds of our future success.

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