While this particular house isn’t a mansion, it likely feels that way to our buyer.
While this may not be the biggest sale that these Realtors will ever work on, it probably feels that way to the agents.
While, in the big scheme of things, this inspection may not be all that important, it sure feels that way to the sellers.
Everything we do in our daily lives, and especially in our businesses, plays off emotion.
The best thing we can do is remember that it’s not our emotional state that matters, it’s the state of the people that we’re working with (and for).
The sooner we realize that (and act accordingly), the better off our business will be.
I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.Maya Angelou
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