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Some (of the) People. Dealing with Unhappy Clients

There’s an old saying that applies to customer satisfaction in your business. Is says that if you make an honest effort, you can please about 90% of your customers. Of the remaining 10% of your customers, it will take twice as much effort to please half of them. Of the remaining 5% of your customers, it will take twice as much effort …

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Your Report Can Do It All

Note: This post is the second of a two-part article. Click here to read part one. There are many things to consider when running a professional home inspection business. Often, the number of things that must be taken into account can be overwhelming, especially for inspectors that are new to the business. As we’re all operating on a limited time …

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